Now Hiring Part Time Drivers
Click here to Download and Print our Employement Application
Applications are only accepted in person

Apply at 916 E. Packard Hwy, Charlotte, MI  48813
EATRAN
EATRAN Summer Fun Pass (SFP)
On sale Starting June 1, 2016

Click here for more information

On the Go in Eaton County

Eaton County Transportation Authority (EATRAN) shall provide open-door, curb-to-curb public transportation throughout
Eaton County ( click for map) for all persons desiring that service.
 
EATRAN shall make every attempt, through Management and its employees to provide and maintain service.
 
EATRAN will work to solve problems through education, negotation , or general corrective processes.
 
EATRAN is closed on Saturdays/Sundays and the following Holidays
 
* New Years Day -  Friday, January 1, 2016
* Memorial Day - Monday, May 30, 2016
* Independence Day - Monday,  July 4, 2016
* Labor Day - Monday, Septmeber 5, 2016
* Thanksgiving - Thursday, November 24, 2016
* Christmas Holiday - Monday, December 26, 2016
 
 

Contact Us

All of EATRAN's Buses are accessible to Persons with Disabilities
916 E Packard Hwy
Charlotte, MI  48813
 
517-543-4087
517-371-3312
Fax 517-543-0146

Services

All Rides are Subject to Availability
Eatran Buses Operate Monday - Friday
6:00 am - 6:00 pm
Demand Response
 
Curb-to-Curb  sevice within
all of Eaton County.  Reservations need to be made in advance.  Reservations can be scheduled two (2) weeks in advance.  If you call the day of, availibality may be limited.
Downtown Lansing Express
 
Morning buses leave Charlotte, Grand ledge and Delta Township and arrive in Downtown Lansing approximately 7:45 am.  Return from Downtown Lansing between
5:00 - 5:15 pm
Out of County
Medical Trips
 
Available Monday-Friday.  EATRAN can transport passengers to and from medical appointments outside of Eaton County into Ingham County, between the appointment hours of 11:00 am and return no later than 3:30 pm.  Reservations for this service need to be scheduled in advance.  This is a popular service and fills up quickly, it is suggested that you schedule two (2) weeks in advance but no later than the day before at 12:00 pm.
Eaton County Connector
 
Available Monday - Friday 6:30 am to 6:30 pm. 
 
The connector is a quick and conveient way to get fro the Charlotte Wal*Mart to the Lansing Mall.  Plan time for your trip as a one way trip takes approximatley 1/2 hour.
 
The Eaton County Connector makes three (3) stops.  Charlotte Wal*Mart, Potterville BP/Franks and the Lansing Mall.
 
Simply meet the bus at any of the three stops, click the link below for schedule or call the EATRAN office for time and other available options.
 
The Eaton County Connector is the same fare as any other in county EATRAN ride. 
Age 5-60 is $2.00
Seniors and Persons with disabilities is $1.00
 
Click for Connector
Schedule

Tips

EATRAN may make several stops, so plans a longer trip than you would in a car.
 
 
Drivers do not use passenger driveways.
 
 
EATRN has a 20 minute window of arrival.  Drivers will wait only three (3) minutes from their time of arrival, for Passengers to board.  Remember, someone else is waiting for the bus too. 
 
 
EATRAN requires exact fare.  Drivers are not allowed to make change.  Tokens can be purchased at the EATRAN office, Delta Township hall or any Eaton County City/Township Halls.
 
 
If you do not have the exact fare, you will not be able to ride.
 
 
NO Tobacco, food or beverage allowed on the bus.
 
 
NO Weapons, fuel or explosives allowed on bus.
 
 
EATRAN drivers will assist passengers when requested.  Please limit the number of packages you bring on the bus, you may be charged an extra fare for excessive packages.
 
 
If you change plans, please call the EATRAN office and cancel your ride.  (You will be charged for rides that are not cancelled.)
 
 
When snowfall is heavy, EATRAN buses travel only on cleared roads.  We reserve the right to cancel service due to any unforseen conditions.  Please check you local TV and radio stations for delays, cancellations and updates.
 
 
Rides may be scheduled up to two (2) weeks in advance.
 
 
Disability forms are available upon request.  Anyone, possessing a Medicare card will be eligible for certification to receive the reduced rate.         
Click here to print the Reduced Fare Applicaton.
 
 
 
 
 

Contact Us

916 E Packard Hwy
Charlotte, MI  48813
 
517-543-4087
517-371-3312
Fax 517-543-0146

Fares

Red = Regular ages 5-60
 
Regular / Student (Ages 5-60) Fare                                                $2.00 Each Way or 
 
 
 
 
Senior Citizens (60 or Older)                                                                      $1.00 Each Way or                   
 
Persons with Disabilities (With Eatran Certification)                   $1.00 Each Way or
          Click here to print the Reduced Fare Application
 
Downtown Express / Out of County Medical Trips                      $3.00 Each Way or
   (One assistant can ride free with a paying fare on an Out of County Medical Trip)
 
 
One child under five can ride free with a paying fare

EATRAN Tokens are sold  ONLY in Strips of 10 See below for cost
 
 
 
Blue = Student ages 5-18
 
Gold  = Senior Citzens or Persons with Disabilities
 
Green = Regular ages 5-60
 
Regular Tokens
(Red)
Ages 5-60
Strip of 10
$18.00
 
Student Tokens
(Blue)
Ages 5-18
Strip of 10
$18.00
 
Seniors  &
Persons W/Disabilities
(Gold)
Strip of 10
$9.00
 
Out of County &
Downtown Express
(Green)
Strip of 10
$27.00
 
Tokens can be purchased at the following City & Township Halls:
 
                  
 
 
 
 
 
 
 
 
 
 
EATRAN tokens can also be purchased at the EATRAN office located at 916 E. Packard Hwy, Charlotte between the hours of 8:00 AM and 5:00 PM. 
 
EATRAN Drivers have order forms available for you to purchase tokens, Click here to print an order form , please fill out  form, include your payment (Cash, Check or Money Order), then place your envelope in the farebox.  If you would rather, include a completed order form, payment and mail to:
 
EATRAN
916 E. Packard Hwy
Charlotte, MI  48813
Attn:  Token Sales
 
There is a couple day turnover for you to receive your tokens, so please plan in advance. 
 
 
Credit Cards not accepted.
 
 
Delta Township Hall
7710 W Saginaw Hwy.
Bellevue City Hall
201 N. Main St.
Charlotte City Hall
111 E. Lawrence Ave.
Dimondale Township Hall
136 N. Bridge St.
Eaton Rapids City Hall
200 S. Main St.
Grand Ledge City Hall
310 Greenwood St.
Olivet City Hall
319 N. Nelson
 
 
EATRAN provides FREE RIDES for the following:
 
To and from all election polls within Eaton County
 
On your Birthday with proof, ie:  Drivers License, or State ID
 
October is Cancer Awareness Month
Passengers may ride free to the Barry/Eaton Health Department for Cancer Screening
 
 

Contact Us

916 E Packard Hwy
Charlotte, MI  48813
 
517-543-4087
517-371-3312
Fax 517-543-0146

Board of Directors/ L.A.C. (Local Advisory Council)

Eaton County Transportaion is Governed by a Board of Directors
 
The regulary scheduled Board Meetings are held the second (2nd) Wednesday of each Month at 1:00 PM
 
 
The L.A.C (Local Advisory Council) meetings are held Quarterly at 11:00 AM. 
The scheduled 2016 Dates are as follows:
 
February 11, 2016
May 12th, 2016
August 11, 2016
November 10, 2016
 
Meetings are held at:
EATRAN Office
916 E. Packard Hwy.
Charlotte, MI  48813
 
All meetings are subject to the opens Meetings Act.
 
EATRAN
Board Of Directors

Kristy Reinecke Chairperson
Eaton Rapids

 
Gary Peterson - Vice Chairperson
Olivet
 
Mary Jean Baker - Treasurer
Charlotte
 
Howard Pizzo
Delta Township
 
Kalmin Smith
Grand Ledge
 
Rick McCloy 
Northwest Quadrant
 
Kent Austin
County At Large
 
Charlene Wagner
Consumer Interest
 
 
 
EATRAN L.A.C 
(Local Advisory Council)
 
Nichole Ellwanger - Chairperson
Peckham, Persons with Disabilities
 
Jeff Keener
Tri County of Aging
Senior Citzens
 
Ronda Rucker
Education, Children
 
Darby Testa
Barry/Eaton District Health Department
 
Andrea Manchip
Community Mental Health
Persons with Disabililties
 
Lana Doerr
Peckham, Inc.
Persons w/Disabilities
 
Mickey Kiplinger
Peckham Inc.
Persons w/Disabilities
 
 
 

Contact Us

916 E Packard Hwy
Charlotte, MI  48813
 
517-543-4087
517-371-3312
Fax 517-543-0146

Did You Know?

Did You Know?.......
 
Eaton County Transportaton Authority (EATRAN) porvides safe and affordable transportaton for a normal lifestyle for those who cannot drive for whatever reason, and  those who choose not to drive for an affordable rate.
 
Since its formation in 1980, EATRAN has returned millions of dollars in State and Federal gas tax monies to Eaton County.  Without a public transit provider this money would go elsewhere.
 
While receiving Government subsidies EATRAN continues to operate in a businesslike manner, which has allowed increasing passenger loads and maintaining reasonable fare structure.
 
EATRAN currently maintains a total of 26 buses, at their facility located in Charlotte, MI.
 
EATRAN provides regular employment to over 37 individuals, creating economic opportunity and meaningfuls in the public sector.  In 2014 EATRAN provided 145,945 rides.
 
Collected fares do not pay the full cost of EATRAN's operations
 
EATRAN funding sources in 2014 were:
                                                                                           16% Federal Funds
                                                                        38% State Funds
                                                                        46% Local Funds (11% fare boxes & 35% Millage)
 
Continued Local Millage support allows the daily service to be priced in a manner that enables those who are in need of the services to be able to afford it.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EATRAN requests a millage once every five (5) years to meet operational expenses.
 
 
 
Market
Value
 
$ 60,000
$ 80,000
 $100,000
 $150,000
 $200,000
Taxable
Value
 
 $ 60,000
 $ 80,000
 $100,000
 $150,000
 $200,000
Millage Cost
Cost per Year
 
$ 7.50
 $10.00
 $12.50
 $18.75
 $25.00

Contact Us

916 E Packard Hwy
Charlotte, MI  48813
 
517-543-4087
517-371-3312
Fax 517-543-0146

Community

 
Special Events
Vehicle Availability on other than Regular Service Hours and Days.
 
EATRAN participates in Special Community events, such as, but not inclusive to the following:
 
 
 
Charlotte Frontier Days
Vermontville Maple Syrup Festival
Local Area
Parades
Delta
Rocks!
Bust-A-Bus
Food Drives
Delta
Touch-A Truck
Eaton County
Meals on Wheels
Eaton County
Fair
Lansing
Silver Bells Lighted Parade
 
EATRAN belongs to the EOC (Emergency Operation Committee)
 
Vehicle Availability on other than Regular Service Hours and Days.
 
EATRAN participates in Special Community events, such as, but not inclusive to the following:
 
 
 
Potterville
Train Derailment
Vermontville
"Wind-Slam"
Red Robin
Evacuation
Eaton Manor
Evacuation (Collapsed Roof)
Potterville Area
Tornado August 2007
Sunfield/Mulliken
Power Outage Evacuation

Contact Us

916 E Packard Hwy
Charlotte, MI  48813
 
517-543-4087
517-371-3312
Fax 517-543-0146

Ridership Policy

 
 
 
 
 
Eaton County Transportation Authority (EATRAN) shall provide open-door, curb-to-curb public transportation in Eaton County for all persons desiring that service. (Curb-to-curb service means that riders are picked up at the curb and not in a private drive). EATRAN does, however, allow the use of   private drives to accommodate individuals who are mobility impaired. Such private drives must be easily accessible (circular or turn-around capabilities) and must be well maintained, clear of snow and obstacle free. IN NO EVENT WILL THE EATRAN DRIVER ENTER THE HOME TO ASSIST PASSENGERS. FAMILY MEMBERS AND/OR ASSISTANTS ARE EXPECTED TO ASSIST THE PASSENGER WITH SPECIAL NEEDS IN AND OUT OF THE HOME.
 
A. GENERAL PUBLIC RIDER
All riders are expected to adhere to the policies of EATRAN that will ensure safe, peaceful, and comfortable transportation for all. In an effort to enhance the consistency and affirmation of this goal, the following are the necessary responsibilities of the rider:
 
  • The passenger is available to board or exit the EATRAN vehicle per their request for service.
  • The passenger pays their appropriate fare upon boarding, or has made prior suitable arrangements through EATRAN.
  • While on the bus, passengers should use their “inside” voices as not to distract the driver.
  • The passenger’s language, presence, and demeanor does not disrupt the safety, peace, and comfort of other riders or EATRAN employees.
  • No vandalism or destruction of EATRAN property.
  • The consumption of food and beverages is prohibited.
  • No tobacco products (including Vapor and E-Cigarettes)  and/or illegal drugs.
  • Driver’s instructions are to be complied with in a prompt and courteous manner.
  • If a passenger departs the bus, for ANY reason (including daycare), a fare will be collected when the passenger re-boards the bus.
  • No shirts, no shoes, no service.
  • EATRAN will not transport a passenger with open and /or oozing sores. Wounds must be properly and safely covered.
 
This section means:
  • Passengers shall not verbally or physically endanger, or in any way disturb the other passengers and EATRAN employees by way of unacceptable language, refusal to take direction from the EATRAN employee, or threat of physical force.
  • Passengers shall not commit indecent or immoral acts or have an inability to control bodily functions while on the bus.
  • Passengers shall not be inebriated to the point of inability to board the bus independently.
  • Drivers who refuse to transport a rider shall notify the dispatcher, who will then alert medical or law enforcement assistance to resolve the issue or remove the passenger's) from the EATRAN vehicle. Passengers who cannot conduct themselves according to the above standards are subject to removal from the EATRAN vehicle, suspension, or termination of services.  EATRAN shall make every attempt, through management and its employees, to provide and maintain service. EATRAN will work to solve problems through education, negotiation, or general corrective processes.
 
B. GRIEVANCE PROCEDURE
  • Passengers who have a complaint about suspension or termination of services should initially seek a resolution with the General Manager. If the passenger is not satisfied with the General Manager’s resolution or the complaint is against the General Manager, then the Board of Directors may be contacted, in writing, within five (5) business days following the General Manager’s decision.
 
C. “NO-SHOW”
  • EATRAN has a twenty (20) minute window. This means the bus can be at your pick up point ten (10) minutes before or ten (10) minutes after your pre-arranged time. However, upon arrival, a “no-show” creates a burdensome and unnecessary expense and inconvenience to other riders.
 
Therefore:
  • An EATRAN driver will wait three (3) minutes from the time of arrival. The driver will sound the horn once per minute. If no   passenger materializes, and with communicated release by the dispatcher, the vehicle may proceed. The rider will be noted on the driver’s log sheet as a “no-show” along with the driver’s arrival and departure time from the point of origin.
  • The driver and dispatcher on duty, for accuracy of time of arrival and departure, and names with that point of origin, must record all “no-shows”.
  • If a “No-Show” occurs, it is the passengers’ responsibility to pay the fare for the missed ride, the next time the passenger is scheduled on EATRAN.
 
D. CANCELATIONS
  • If a rider decides to cancel a ride, their cancellation must take place prior to the scheduled arrival time of the EATRAN vehicle that has been dispatched to that location. If the ride is not canceled in this manner then the rider is a “no-show”.
  • EATRAN reserves the right to cancel “permanent” reservations or to refuse to establish “permanent” reservations for passengers with a history of excessive “no-shows” or ride cancellations.
  • Cancels will not be accepted from children. Passengers under the age of 18 are not allowed to change reservation points. This is the parent’s responsibility.
 
E. AGENCY SPONSORED TRANSPORTATION
  • EATRAN will work closely with any and all agencies, schools, and private business interests, in providing quality transportation to those who desire the service. In the event that a third party is sponsoring transportation service from EATRAN, it shall be the responsibility of said third party to pay the established costs for the passenger’s travel.
 
F. PASSENGER CHARACTERISTICS
  • EATRAN is an open door provider of curb-to-curb public transportation, responsible to the residents of Eaton County. EATRAN has, or is required to establish certain definitions, services and fare structures for certain    passenger characteristics.
  • Senior Passenger: A person who has attained their 60th birthday. EATRAN allows senior customers to ride for ½ the regular fare rate on regular “in-county” EATRAN routes.
  • Passengers’ w/Special needs: A person who suffers physical, mental, or emotional impairment, either permanent or temporary, which interferes with their mobility or other “life functions”. Persons with visible and/or certified disabilities are allowed to ride for ½ the regular fare rate on regular “in-county” EATRAN routes.  Persons without an obvious disability or handicap are required to submit certification of their disability from an agency, doctor or Social Security to EATRAN on the prescribed EATRAN form. EATRAN will then issue the qualified individual a handicapper identification card, which may be requested for identification by EATRAN employees to verify eligibility for ½ fare rate transportation.
  • Children: A child whose age is less than 5 years may ride free if accompanied by a fare-paying passenger (one child free per paid fare). Children traveling alone will be charged full fare. No child under 5 years old may ride unaccompanied.
 
G. RIDES THAT ARE FREE (Free Transportation)     
  • Children (under 5 years of age): Such children ride free only if accompanied by a fare-paying passenger (see above).
  • Personal Care Attendant: A Personal Care Attendant (PCA) may accompany a certified passenger with special needs on any EATRAN route provided they are specifically named on the EATRAN handicapper certification   identification card.
  • Birthday rides: Passengers can ride free on their birthday. Drivers may ask for proof of identification.
  • Election Day: EATRAN will transport individuals free of charge to and from the polls on Election Day.
  • October Cancer Awareness Month: Passengers may ride free to the Barry/Eaton Health Dept. for Cancer screening in the month of October.
  • Cooling Centers: When dangerously high temperatures warrant a threat to the health of Seniors and Persons with Special Needs, EATRAN will provide free rides to and from Cooling Centers within Eaton County. For a Cooling Center near you, call the Red Cross at 517-483-7641.
  • Out-of-County Medical: One person may assist any senior or a person with special needs on an out-of-county medical trip to the same destination at no charge.
  • No other riders are handled free of charge without the direction of management.
 
H. TRANSPORTING GOODS
  • Most packages, baggage, parcels, or grocery sacks carried by a paying passenger is allowed. Extremely large items, or an excessive number of parcels or grocery sacks (more than 10), may be charged an extra full fare.
  • EATRAN offers reasonable parcel delivery at the appropriate regular (full) fare rate. Such packages will be handled by call-in or reservation. Fares must be paid for at the point of pick-up (unless otherwise arranged with EATRAN management). A package is subject to the EATRAN “No-Show” policy.
  • EATRAN will not transport firearms, explosives or flammable materials.
  • EATRAN reserves the right to refuse transportation of exceptionally large or heavy items, including, but not limited to, furniture, irregularly shaped or bulky items, etc.
 
I. TRANSPORTING ANIMALS     
  • Only service animals are allowed on the bus.
 
J. SEATING
  • Standing is not allowed on regular service operations.
  • Once seated, remain seated until bus reaches your destination.
  • EATRAN encourages the use of seat belts.
  • If the bus exceeds seating capacity, the driver will notify dispatch immediately.
 
K. WHEELCHAIR USERS CLIENTS (INCLUDING AMIGOS, ETC.)
  • EATRAN will provide transportation in accordance with the provisions of the Americans with Disabilities Act: Definition of “ Common Wheelchair”:   i.e., a wheelchair that fits on a 30” x 48” lift platform and does not weigh more than 600 pounds when occupied. (Federal Register Vol.56 No.173 /Sec, 37.3,Definitions)
  • While passengers may not be required to leave their mobility device for the purposes of transportation, they must allow EATRAN employees to secure their device to the bus by means of the security systems available in the vehicle. Persons refusing to allow their device to be secured will not be transported.
  • EATRAN strongly suggests the use of seat belt devices by those passengers traveling in mobility devices.
  • EATRAN will assume no responsibility for injures or damages resultant from passengers’ refusal to use safety equipment.
 
L. PAYMENT OF SERVICES
  • EATRAN policy does not permit our drivers to transport any passengers who do not have the proper fare.
  • EATRAN accepts for its fares all U.S. legal tender (coins and paper) and tickets or tokens in the appropriate fare category.
  • Any rider that presents or is found, upon investigation, to have turned in any other forms of material that is not proper payment for service, will be barred from riding EATRAN vehicles and if possible prosecuted to the fullest extent of the law.
  • All cash or tokens/tickets submitted for fares that exceed the fare amount will be counted in the day’s receipts and considered a donation to the EATRAN system. EATRAN drivers do not carry and are not permitted to make change. EATRAN will not refund overpayment nor credit them for future rides unless specific arrangements are made with EATRAN management.
  • Tokens may be purchased at city and township halls and the EATRAN office.  Or click here for an order form.
 
M. SPECIAL SERVICES ROUTES
  • Out-of-County Medical Trips:   EATRAN provides out-of-county medical transportation for seniors and persons with special needs residing in Eaton County to points in Greater Lansing. Such transportation is provided under a separate, higher fare   structure than its regular “in-county” routes. Out-of-county medical trips require an advanced reservation. One (1) person may assist any senior or a person with special needs on an out-of-county medical trip, to the same destination at no charge. There are no fare discounts applicable for this service.
  • Commuter Express:   When business conditions demand, EATRAN provides commuter express routes from Charlotte, Potterville, Grand Ledge and Delta under a separate, higher fare structure than its regular  “in-county” routes. Such transportation requires an advanced reservation.  There are no fare     discounts applicable for this service.
  • Summer Fun Pass:   Available during summer months only for passengers age 5-18. One time pass purchase to be used for unlimited summer rides (dates to be determined each May).  Click here for more information
 
 
 
 

Contact Us

916 E Packard Hwy
Charlotte, MI  48813
 
517-543-4087
517-371-3312
Fax 517-543-0146

FORMS/MISCELLANEOUS

Employment Application and Token Order Forms 
must be either mailed or dropped off to EATRAN in person. 
 Only the reduced Fare Application can be faxed to our office.
   EATRAN
  Brochure
    Connector
     Schedule
 
Ridership Policy
            
 Employment
   Application
 
 Reduced Fare
   Application
 
 
   Token Order
         Form
 
          ADA
     Complaint
         Policy
 
      Title VI
 
     LEP Plan
(Limited English Proficiency Plan)
Interested advertising on one of our buses??
 
Please Call:
Donna Webb
517-543-8619
 

Contact Us

916 E Packard Hwy
Charlotte, MI  48813
 
517-543-4087
517-371-3312
Fax 517-543-0146